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MACHINE FINDER
 

 General

 • Why should I choose Mark One Access?

Mark One Access is a friendly, reliable, customer focused company.  We pride ourselves in delivering excellent equipment on time and with a smile. 

We offer local, reliable access rental, ranging from 2.5m to 17m working height. 

We offer local site surveys to ensure you get the right machine for the job. 

We invest in our staff to make sure that they have the knowledge and ability to best serve our customers.

We have a high level of investment in up-to-date, modern equipment. 

Our equipment is serviced and maintained to the highest levels in our own modern, fully equipped workshop staffed by qualified mechanics.

We are able to provide short or long term hire agreements for your convenience.   

How to hire and off-hire

• How do I reserve equipment?

To reserve equipment there are three options; call into your nearest depot, telephone one of our help desks or use our website.   

• Do I need to leave a deposit? 

If you have an account with Mark One Hire, you don't need to leave a deposit.  If you don't have an account you will need to leave an authorised credit card as a deposit. 

How do I arrange to off hire?

To off-hire equipment please visit one of our depots or call them by telephone. You cannot arrange off hire at the time of hiring or with the driver, the off hire has to be direct with the hire depot.


Payment options

• How do I pay?

Cash, cheque and all major credit and debit cards are accepted. 

• How do I open a business account?

Most of our business is on account and we welcome new trade accounts.  Simply download the online account form and send it to us as we require a signature before the account is opened.  We offer a fast track account system and we can usually open an account within an hour.

• How do I choose which equipment I need?

Our website and Access brochure has a detailed list of sizes, working heights etc., which should be the perfect aid to find the right machine.  If in doubt, please call us and we can email you a manufacturer's specification.  If you need any help choosing equipment, our staff are trained and happy to help.   We have over 30 years in the hire trade and we are very experienced in helping customers chose the correct machines.  Call us now on 01702 561820.

• Delivery and collection options

We have a large fleet of delivery vehicles that provide a timed delivery slot dependent on customer needs.  More often than not, we supply machines on the same day that our customers phone us, helping you cover those last minute jobs.  

If you would prefer to collect, we have ample parking at all of our depots for easy access and loading.  Our knowledgeable staff will advise on the type of vehicle you need along with anything you need to take into account, eg. weight.


Training

• Does Mark One Hire offer training on its equipment? 

At the time of hire our knowledgeable staff and delivery drivers will complete a familiarisation handover of the Access equipment, but this should not take the place of certified training where appropriate, i.e. IPAF and PASMA

• Does Mark One offer certified training?

Mark One Training is pleased to offer a range of training courses including IPAF and PASMA PAV+ certified courses.  We have two fully equipped IPAF and PASMA approved training centres in Southend and Chelmsford.

• How do I find out more about training?

Please contact our Training team to discuss your requirements.  Call 01702 561818, e-mail: info@mark1training.co.uk or visit our website mark1training.co.uk

• Can training be accredited to Driver CPC?

Most of our training courses can be accedited to your Driver CPC, please speak to our Training team to discuss. 

Equipment specification

Mark One Access reserves the right to amend, alter, increase or decrease hire charges on our website and in our catalogues as well as add new items or withdraw listed items shown. All illustrations, technical details and prices shown on our website are intended as a guide only and may not be identical to the particular equipment available for hire.  Please ask a member of Mark One staff for help or advice on any of our equipment.    Call us on 01702 561820 to enquire about any of our services.